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Appointment Policy Updates

Our goal at Prettyman Orthodontics is to provide quality care in a timely manner to all patients. In order to achieve this, we have updated our Appointment Policies to better serve patient needs. This revised policy enables us to better utilize available appointments for our patients in need of orthodontic care.

Effective January 3, 2022, all Prettyman Orthodontic patients and their parents or guardians will be required to adhere to new rules regarding Appointment Confirmations and Tardiness.

What you need to know

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For your convenience, Prettyman Orthodontics provides a reminder service to ensure you do not forget your appointments. This service REQUIRES you to confirm that you plan on keeping your upcoming appointment.

  • ◊  An appointment confirmation email and text is sent twice before your scheduled appointment asking you to Confirm.

  • ◊  You MUST CONFIRM your appointment by 1:00pm the day prior to save your time slot.

  • ◊  Unconfirmed appointments will be rescheduled!

    • ◊  Note: The next appointment time slot may not be available for 6-8 weeks!

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Our office makes every attempt to remain on-schedule throughout the day. We value your time and will do our best to keep you from having to wait. Try to arrive several minutes early for your scheduled appointment. This will allow enough time to complete the required COVID paperwork.

  • ◊ If you are more than 10 minutes late for your appointment, you will be rescheduled.

    • Note: The next appointment may not be available for 6-8 weeks

At your next appointment you, and your parent/guardian, will be required to review and sign a form acknowledging your acceptance and adherence to these changes.

If you have any questions regarding these policy changes, feel free to call our office.